Terms of Use

These Terms of Use & Service (the “Terms” or the “Agreement”) are an agreement between You as a user of the website www.groombo.com (“Website”) and Us, («GroomboEST OÜ»)® («GROOMBO»,«Groombo», or «us»).Our company is registered in Estonia and all sales on the site are governed by Estonian law.

These Terms govern your access to and use of the Website and related services offered through this Website. This Agreement supersedes any prior agreements between the sides, and your use of the Website and Services constitutes your agreement to these Terms.

By agreeing to our terms and conditions below, you agree to be a user of our site and understand the risks involved. We disclaim any responsibility for what you see here, some of the content you may find offensive, in which case you should notify us of any violations and we will take all necessary action. You must also adhere to the rules of this site in order to avoid having your profile blocked.

1. Membership

By registering, you are confirming that you are over the age of 18. You must not be restricted by your law from registering on dating sites.

When filling out your profile, you must use only your personal data and photos of yourself, it is not allowed to use other people's names and photos. Your profile should not contain links to third party resources, your personal information such as name, mail, phone number and social networks. Your profile should not contain information that would be offensive to other members of the site or prohibited by law. We reserve the right to adjust your profile if we notice that it violates the terms of our resource.

2. Vendors and Verified Members.

We use the services of suppliers, that is, agencies that register women here, their task is to check their data for marriage and absence of criminal records. Verified members on the site do not receive any monetary compensation for being here.

The services and terms and conditions of use provided to confirmed members may vary. Verified members may use our resource free of charge.

Providers are independent contractors and are not our employees, agents or representatives. We are not responsible in any way for the quality of suppliers' services, for their willful or unintentional actions, for their bad deliveries, or for inconsistencies in user profiles.

Please note that we do not do gift delivery, only the supplier does that. We just coordinate the exchange of contact information, the supplier is responsible for direct communication between the participants. We also cannot be responsible for their actions off-site, so if you request someone's contact information, we cannot guarantee that the intentions of the user or supplier will be honest. We try to keep our service as secure as possible and take every measure to eliminate scammers. If you spot one, you should contact our support so that we can take action.

Providers also arrange appointments, conduct photo shoots and help users with registration, they do the paperwork associated with exchanging contact information.

3. Commercial Purposes

All of our members must not pursue any commercial goals, if a profile is found to be using our resource for any material gain other than its intended purpose, we reserve the right to remove such a profile without refund.

4. Personal Meetings.

Please note, Any travel, entry permits, government relations, accommodations, and personal health and safety are solely your responsibility and are not part of the Service. Such Services may be provided by our Provider or Contact Person. In such cases, we are not responsible for their conduct or the quality of their services.

TERMS OF PAYMENT

Credits

The site uses a virtual currency called credits. When you buy credits on this site, you are using real currency. Credits have no value outside of this site; you can only use them to pay for our services. Credits cannot be sold or exchanged. We charge for credits in dollars unless you see another currency symbol on the payment page. This can happen depending on the country you live in. Please note that your bank may also charge additional payment fees.

Sometimes we may give bonus credits, at our discretion, or during contests and promotions.

The credits do not have any tangible value, even though the site contains words like "buy", "sell" in relation to credits, this is used for convenience.

If your credits were lost due to our technical failures or service problems, please let us know and if our error is confirmed we will refund your credits to your personal account on our site. Please note that we are primarily interested in getting your credits back, not the real money in your bank account.

We are not responsible for hacking your account or losing credits. We are trying to make our platform as secure as possible, but we insist you do not let anyone else use your account, do not share your email and platform passwords with anyone, and use strong passwords that are much harder to crack. You are primarily responsible for keeping your profile safe from hacking.

We can change the price of credits at our discretion, on the site is always shown the current price, current discounts and promotions, please be careful when you buy credits.

we will not be liable to you for any damages or claims that may arise from loss or use of your Credits under any circumstances.

Refunds

We may deny you a refund of spent and unspent Credits at our discretion. We are obligated to provide you with a refund only if we are required to do so by applicable law.

However, we have described the refund procedures and cases in which we may consider and agree to refund Credits in these Terms and our Payment and Refund Security Policy.

We may change our Payment and Refunds Security Policy at any time, and changes will be effective upon publication on the Website.

In any event, we have the right to deny you any type of refund if you violate any provision of these Terms.

PRECAUTIONS AND REQUIREMENTS FOR PLATFORM PARTICIPANTS «GROOMBO»

By using the Service, you represent and warrant that:

- you have never been convicted of a felony;

- you are not required to register as a sex offender with any government agency;

- All of the information you provide in your Participant profile is accurate, current and complete;

- You will ensure that this information remains accurate and current at all times;

- You will notify us immediately of any changes to your contact information, including your email address;

- you will not withhold from those with whom you correspond any information about infectious or incurable diseases, physical or psychological disabilities, disabilities or impairments that you may have or believe you may have, or any other adverse elements that a reasonable person would consider unacceptable to the relationship;

- your use of the Service is in compliance with any and all applicable laws and regulations; - you have the right, authority and ability to enter into this Agreement and to comply with all terms of this Agreement;

- you will not engage in prohibited activities.

- you shall not post offensive or inappropriate content, including content that includes pornographic material, human or animal violence, you shall not behave in a manner that is offensive to any member of our platform, if you find what you see here offensive or a member of our platform behaving aggressively, you should complain to our support team and we promise that we will look into the matter.

Prohibited activities on the site

Below is a list of things that are forbidden on our site, we have the right to block the profile of a member who violates our rules without compensation and without warning. Please read this list carefully to follow the rules.

You cannot share your personal information such as personal mail, phone number, your last name, social networks, etc. With other platform users. You have to make an official request for the member's contact information, and the other member has to confirm your request in writing, then everything will be official. Otherwise, you assume all risks associated with the dissemination of your information.

You must not "stalk" or otherwise harass anyone on the Service if they do not wish to communicate with you. All communication on our platform is voluntary, and other users are not obligated to respond to you or communicate with you if they do not want to.

You must not send emails containing viruses or viral links on the site.

You must not use robots, spiders, site search/retrieval applications or other manual or automatic devices or processes to retrieve, index, "data mine" or in any way reproduce or circumvent the navigational structure or presentation of the site.

THE SERVICE, CONTENT AND ITS CONTENTS

You must not post, send to other users, copyrighted material or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.

You must not remove any copyright, trademark or other proprietary rights notices contained on the Service.

You must not interfere in any way with the normal operation of the entire platform or individual services on the Site.

You shall not post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

You shall not make illegal and/or unauthorized use of the Services, including, but not limited to, collecting usernames and/or email addresses of other Members posted on the Services in any manner for the purpose of sending unsolicited emails and/or unauthorized framing of the Services or posting links to the Services.

You must not frame or mirror services and services «GROOMBO» that we provide on our site.

You must not impersonate another person, including creating a profile, signing someone else's name or using someone else's photos.

You must not use our platform for commercial purposes, including placing advertisements and sending links to various resources and promotional offers.

You must not use our platform for any illegal purposes, including but not limited to: money transfers, etc. Please think before sending money to anybody, we strongly recommend not to do it, and in cases of extortion from platform users we ask to report it immediately to our support, so we can fight any kind of frauds.

You must not share your account with third persons, including your relatives or acquaintances.

You must not collect names, photos, personal mail or phone numbers of users. You should not harass users, all communication is voluntary. We cannot guarantee a successful relationship on our platform, we just try to find the best match for you.

You should not try to circumvent this agreement in any way, all platform members must adhere to these site usage rules.

We can not control all members of the platform, so we ask you not to disclose authorization means to anyone, not to transfer money to anyone. Our platform is designed to find love and we are constantly improving our service, if you have any suggestions to improve the service please contact us ([email protected])

OUR RIGHTS IN CASE OF VIOLATIONS OF OUR PRIVACY AND USAGE POLICIES

To protect against advertising or overly intrusive communications, we may place limits on users sending messages for a period of time at our discretion.

- Request any additional documents or information necessary to conduct an investigation under our Privacy Policy; and

- Conduct background checks or other checks on you (including criminal history when searching the sex offender registry), at any time and using available public records, social media.

If such investigation reveals a violation on your part, we may deactivate your profile on the Website. In addition, we may take appropriate legal action against you for such violation, without limitation, seeking civil, criminal, and injunctive relief.

CONTENT REQUIREMENTS FOR THE CONTENT YOU POST ON THE SITE

You are solely responsible for posting any content on our site and for all of your posts and emails that you send to other Members.

We prohibit you from submitting, posting or transmitting to other Members any User Content that

- is patently offensive and offensive to the online community, such as User Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual, harasses or advocates harassment of another person;

- promotes information that is inaccurate, false, misleading, or promotes illegal activities or conduct that is offensive, threatening, obscene, defamatory or libelous;

- promotes illegal or unauthorized copying of someone else's work protected by copyright or other intellectual property rights, such as providing pirated computer programs or links to them, providing information to circumvent factory-installed copy protection devices, or providing pirated images, audio or video, or links to pirated images, audio or video files;

- provides materials that exploit people under the age of 18 in a sexual or violent manner, or solicits personal information from people under the age of 18;

provides educational information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

engages in commercial activities and/or sales without our prior written consent, such as contests, sweepstakes, barter, advertising and pyramid schemes;

has indications of pornographic or adult content, including, but not limited to, content representing sexual intercourse, nude genitalia, or other graphic material.

Content that physically abuses people and animals.

Any content that a reasonable person would find offensive.

We may prohibit the submission, posting and transmission to other Members of any type of User Content depicting smoking, alcohol use, nudity (which is not necessarily pornographic or adult content), and any other User Content.

We may investigate and take appropriate legal action in our sole discretion against anyone who violates this provision, including, without limitation, removing the offending post from the Service and terminating the access and membership of such violators.

We may ask you to remove content that may be misleading, in turn, if you encounter such content on our platform, we urge you to write to support so that we can investigate, remove inappropriate content and take action.

Our rights in and to the Content you post on the site

We may, but are not obligated to, monitor and remove any User Content for any reason. In particular, we may remove User Content that does not comply with these Terms and our Policies.

By posting User Content on «GROOMBO», you automatically grant, and you represent and warrant that you have the right to grant, to «GROOMBO», its affiliates, licensees and successors, an irrevocable, non-exclusive, fully-paid, worldwide license to use, copy, perform, display, reproduce, adapt, modify and distribute such information and content, and to prepare derivative works of or incorporate into other works such information and content, and to provide and authorize others to do so.

You hereby release, indemnify and hold harmless «GROOMBO» from any legal or equitable claims you may have or subsequently acquire against «GROOMBO» or any of its affiliates for libel, slander, invasion of privacy, copyright or trademark infringement, right of publicity or false light arising out of or in connection with «GROOMBO» or its affiliates use of your User Content.

If you do not want us to do this, please contact us. For more information about how we use your information, please see our Privacy Policy.

ACCOUNT SECURITY

Security measures

In order to ensure the security of your account, you agree to

- Keep the username and password you specify during the registration process confidential;

- Take full responsibility for all activities that occur under your username and password;

- In the event of any unauthorized use of your username or password or any other breach of security, immediately notify us and ensure that you log out of your account at the end of each session

- take all reasonable steps to prevent others from viewing or recording your password or other personal information when you access your account from a public or shared computer;

- not permit others to use your account and not assign or otherwise transfer your account to any other person or entity.

Please note that we will not be liable for any damages resulting from your failure to comply with these rules.

Unauthorized interception of data

We endeavour to make your use of the Site secure and safe by taking appropriate security measures. However, any message or information you send through the Service may be read or intercepted by others, even when expressly advised that such message or information is encrypted or otherwise protected.

Please note that we are not liable for any damages resulting from the use of your account by third persons.

USER-TO-USER COMMUNICATION

Please note that you are solely responsible for communicating with all users of our platform.

Use caution and common sense when using the Service, especially when providing any information to other Participants, including personal and financial information.

You acknowledge and agree to

- assume all risks when interacting with any other Member when using the Service, including but not limited to sharing confidential information, sending money

- Not share your financial information with other Members;

- Take reasonable precautions in all interactions with other Members, both online and offline.

- Read the Community Guide or Disclaimer «GROOMBO» (if available) before using the Service.

Please note that we disclaim all liability associated with these risks.

Dependence on Content, Tips and Other Statements

We do not guarantee that any opinions, advice, statements, suggestions or other information or content from any Participant or third person on the Service is accurate, complete or reliable.

Such Participants or third persons are solely responsible for such content. «GROOMBO» assumes no responsibility in this regard.

Please note that we are not liable for any loss or damage resulting from your reliance on information or other content posted on the Service or transmitted by any Participant or third person.

Our disclaimers of liability for interactions between Participants

We make no representations or warranties that:

- you will receive specific results from your use of the Service;

- the behavior of Members and/or their compatibility with any current or future Members will meet any of your expectations;

- we will be able to secure visas or other international travel documents for any Members; -we are required to and are currently conducting criminal background checks or screenings on all Members.

You assume all risk associated with interactions with any and all Members or other third persons, including, without limitation, the risk that information about a particular Member posted on the Service or information provided by a Member in the course of interaction with other Members through the Service may be false or misleading.

Please note that we are not responsible for any disputes or disagreements between you and any other Member or third person with whom you interact through the Service.

You release «GROOMBO» from all claims, demands and damages in disputes between Members or other third persons on the Service. You also agree not to involve us in such disputes. You agree to resolve disputes directly with the other side.

To the maximum extent permitted by law, under no circumstances will «GROOMBO» or its affiliates, officers, employees, agents, partners and licensors (collectively, the "Released Sides") be liable for any damages, direct, indirect, general, special, compensatory, consequential and/or incidental, arising out of or relating to, the conduct of you or anyone else in connection with the use of the Service, including, without limitation, personal injury, emotional distress, loss of business, loss of profit

All Service Members hereby expressly agree not to sue or hold the Released Parties liable for any instructions, advice or services received through the Service, and the Released Parties expressly waive any liability to the fullest extent permitted by law for any damages, suits, claims and/or controversies arising or relating in any way to the Service, information provided through the Service, and/or the interaction(s) between any Service Members, whether arising by contract or other way.

USE OF CONTACTS AND COMMUNICATION WITH THE SUPPORT SERVICE

Without limiting the other provisions of this Agreement (including the Privacy Policy), by using the Service, you agree to accept and consent to electronic communications initiated by us on any matter arising in connection with this Agreement and the Service.

All information transmitted through the Service is considered an electronic communication. When you communicate with us through the Service or through other forms of electronic media, such as email, you are communicating with «GROOMBO» electronically.

You agree that we may communicate with you electronically and that such communications, as well as notices, disclosures, agreements and other communications that we provide to you electronically, are equivalent to communications in writing and have the same force and effect as if they were in writing and signed by the person

Prohibited Conduct Regarding Customer Service

When communicating with our customer service representatives, you agree not to engage in abusive, obscene, profane, offensive, sexist, threatening, harassing, racially offensive or any other inappropriate behavior.

If your behavior toward any of our representatives is as described above, we may terminate your membership.

PRIVACY

We respect your privacy and the use and protection of your personal information. Your submission of personal information through the Service is governed by our Privacy Policy. It contains important information and disclosures regarding our collection and use of your personal information.

TERMINATION OF MEMBERSHIP

We may suspend or terminate your membership at any time in our sole discretion and without notice for cause. The Payment Security and Refunds Policy defines the specific grounds for blocking accounts for payment security reasons.

Specifically, an account may be terminated as a result of inactivity for three months, violation of these Terms, for security reasons, etc.

You can terminate your membership at any time, for any reason, by contacting our Customer Service - ([email protected])

IP Blocking

In order to protect the integrity of the Service, «GROOMBO» reserves the right to block access to the Site to Members with certain IP addresses at any time in its sole discretion.

In particular, but not limited to, «GROOMBO» may block Participants with IP addresses from certain jurisdictions, including those that are subject to UN Security Council sanctions, included on the OFAC sanctions list or the EU consolidated list of persons, groups and entities subject to financial sanctions.

LINKS TO THIRD-PARTY RESOURCES

Our rules prohibit sending any links on the platform, regardless of the type of link. We strongly advise you not to click on unfamiliar links if another platform user sends them to you, otherwise we are not responsible for the consequences of clicking on such a link. This also applies to communication with users outside of our platform (after requesting contacts).

COPYRIGHT POLICY

All services, services and unique content of «GROOMBO» are protected by copyright.You may not post, distribute or reproduce in any way copyrighted material, trademarks or other proprietary information without obtaining the prior written consent of the owner of such rights

You acknowledge and agree that «GROOMBO» owns, licenses or otherwise retains all proprietary rights in and to the Service and all intellectual property therein.

These rights include, but are not limited to, database rights, copyrights, design rights (registered or unregistered), patents, trademarks (registered or unregistered) and other similar rights, wherever they exist in the world, and the sole and exclusive right to apply to defend those rights on behalf of «GROOMBO» and its licensors.

The Service contains copyrighted material, trademarks and other proprietary information of «GROOMBO» and its licensors. Except for information that is in the public domain or for which you have been granted written permission, you may not copy, modify, publish, transmit, distribute, perform, display or sell any such proprietary information.

WHAT WE DO IF WE DISCOVER COPYRIGHTED MATERIAL

We do not in any way encourage the distribution of material that is copyrighted.

If you have posted copyrighted material on our platform and we receive notification from the owner of the content, we will be forced to remove the content on our site and you will receive a warning.

We reserve the right to remove any content that we believe may be copyrighted or not covered by the site's terms of use.

«GROOMBO» reserves the right to seek damages from any side who files a false notice in violation of the law, as required by applicable law.

ADDITIONAL DISCLAIMERS OF WARRANTIES

Basic Warning.

Although we are constantly improving our service control, our security system, we cannot be responsible for all providers and all of their clients and the services they provide. Therefore, by registering on «GROOMBO» you are fully aware of and agree to the risks that may be associated with it.

We will do our best to satisfy you with our service, but we cannot guarantee that the service will meet your requirements, the service will be uninterrupted, error-free and secure.

Access to any materials obtained through the use of the Service is at your own discretion and risk, and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from the use of any such materials.

We cannot guarantee and do not promise any specific results from your use of the Website and/or the Service. You also agree to assume the risk of interruption of the Service for any technical reasons.

Lack of any advice on the Service.

Any statements that may be posted on the Service are for informational and entertainment purposes only and are not intended to replace or substitute for any professional financial, medical, legal or other advice.

«GROOMBO» makes no representations or warranties and, to the fullest extent permitted by law, expressly disclaims any liability related to your reliance on statements or other information offered or provided on or through the Service.

Changing the information on the Site and the Service

We may change all information provided on the Service at our sole discretion without notice.

We may at any time modify or discontinue, temporarily or permanently, the Service (or any part thereof) in our sole discretion with or without notice. You agree that we shall not be liable to you or any third person for any modification, suspension or discontinuance of the Service.

INDEMNIFICATION BY YOU

To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless «GROOMBO» and all of its subsidiaries, affiliates, officers, agents and other partners and employees from any losses, liabilities, claims or demands, including reasonable attorneys' fees and expenses, made by third persons resulting from or in connection with your use of the Service in violation of this Agreement and/or your breach of this Agreement and/or any representations and warranties set forth above.

«GROOMBO» reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with «GROOMBO» and fully indemnify it in connection therewith.

RESOLVING DISPUTES THROUGH BINDING ARBITRATION AND WAIVING CLASS ACTIONS

PLEASE READ THE FOLLOWING ARBITRATION AGREEMENT IN THIS SECTION CAREFULLY ("ARBITRATION AGREEMENT"). It requires you to resolve disputes with «GROOMBO» through arbitration and limits the manner in which you can seek compensation from us.

Most disputes can be resolved without going to arbitration. If you have a dispute with «GROOMBO», you agree that before taking any formal action, you will contact us at ([email protected]) and provide a brief written description of the dispute and your contact information. The two sides agree to use their best efforts to resolve any dispute, claim, question or disagreement directly by consultation with «GROOMBO» and good faith negotiations will be a condition for either side to initiate arbitration proceedings.

. Any dispute shall be referred to and finally resolved by arbitration in accordance with the Estonia Rules

The number of arbitrators shall be one.

The seat, or legal place, of the arbitration shall be Estonia

The language used in the arbitration shall be English.

. The governing law shall be substantive Estonia law.

Changes to these Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time.

By continuing to access or use Our service after the changes take effect, you agree to be bound by the revised terms.

If you do not agree to the new terms, in whole or in part, please discontinue use of the Website and Service.

Prostitution and Human Trafficking To ensure a safe and respectful environment for all users, please read the following carefully: Prostitution and Human Trafficking: Any engagement, promotion, or facilitation of prostitution, human trafficking or sex trafficking is strictly prohibited on this platform. We do not tolerate any form of exploitation, and any user found in violation of this policy will be immediately banned. Users are prohibited from uploading, sharing, or promoting content that involves or supports prostitution, human trafficking, or any related illegal activities. Users are responsible for the content they post and the activities they engage in on our website. Any suspicious or illegal activities should be reported to our support team immediately. Users must comply with all applicable laws and regulations related to online conduct, including laws addressing prostitution, human trafficking and sex trafficking. Any violation may result in legal action. We will inform and fully cooperate with law enforcement authorities and other relevant agencies in the investigation and prosecution of any illegal activities related to prostitution and human trafficking.

Safety Tips WHAT IS SEX TRAFFICKING?Sex trafficking is a type of human trafficking. Human trafficking is the trading of men, women and children for the purpose of servitude and forced labor. It is one of the fastest growing criminal industries in the world. In sex trafficking, women (usually) are traded within and between countries for sex work. The women are usually deceived and lured into prostitution with a promise of a job or some other opportunity that sounds to good to be true. WARNING SIGNSSpotting a sex trafficker while you’re trying to find a special someone can be a hard ask but here are some signs to look out for: · Instant Love If he’s professing his undying love within a few days of knowing you, there’s more than one reason to think there might be something wrong here. The first step to trapping their potential victim is to get her emotionally involved. Therefore, it is always advisable to take the time to get to know other members on the site as someone you have only known for a few days is more likely to be a fraud than someone you have been chatting with for a few months. · Job Promises This is the most common bait sex traffickers use. They will usually promise you a job, tell you to come to a different country where you can work (often as a waitress), promise you big money and the like. But when you reach the other country, there’s no job waiting for you and most often these sex traffickers use the promise of a job to trick and coerce women into prostitution. · Willingness to Pay There are a number of men out there who are genuinely willing to sponsor their girlfriend to be able to visit them. While most men are legitimate, there are some who use this as a ploy and girls are often forced into prostitution and subsequently made to “pay off the debt”. Not everyone is trying to dupe you but if someone’s behavior is suspicious and they are over eager for you visit them, you should think twice. For example, if you have only been chatting with them for a few days and they are offering to pay for everything already, it could be dodgy. However, if you have known the other member for a long time and they are willing to pay for you, it is more likely to be genuine.The best thing to do would be to ask the man to visit you instead of you visiting him, as this is infinitely safer. Only someone who is genuinely interested in you is likely to make the effort to come and meet you. Also, since you will be in familiar territory it will be harder to deceive you and since it is your home town, you can easily call for help if there is any trouble. HOW TO STAY SAFE Here are some quick tips to stay safe online: · Always keep your guard up and take the time to get to know another member before you make plans to meet them. · It is much safer if you ask him to visit you rather than you going to an unknown city or country. · If someone is offering you illegal jobs in their country or making other tall promises to you, don’t take the bait and report the member to the dating site’s administrators instead.

GIFT DELIVERY Purchased gifts on the site cannot be sent to the occupied regions of Ukraine.

CONTACT US

If you have suggestions, requests, complaints, disputes and you have something to tell us, please contact us via the current mail ([email protected]) Company Name: GroomboEST OÜ Our address: Estonia, Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 10151

Regards team GROOMBO